Effective date: 2026-05-20
Data controller: Xiangxiang Ci Li Trading Co., Ltd.
Registered address: Group 5, Baituo Village, Xinxianglu Sub-district, Xiangxiang, Xiangtan, Hunan Province, China
Privacy email: inquiry@xxcilitrading.com
Contact channel: Email inquiry@xxcilitrading.com—the published contact channel for Nova Love on Android distributed through Google Play.
**Data Protection Officer, Xiangxiang Ci Li Trading Co., Ltd.
This English Privacy Policy explains how Xiangxiang Ci Li Trading Co., Ltd. processes personal data and personal information inside Nova Love, a Google Play Android companion built around feeling chosen, heard, and steadily cared for through English text chats and immersive voice calls. Ten AI personas span consistency rituals, signal interpretation, boundary coaching, soft reassurance, repair strategy, night grounding, appreciation reflection, gentle reality checks, decision balance, and quiet presence listening. Discover tab offers horizontal super-card browsing; Saved tab hosts waterfall keepsake cards; Me tab surfaces stacked profile cards with avatar and nickname editing. Favorite toggles live exclusively in chat AppBar surfaces (S4), syncing with Saved tab ribbons. Each companion keeps separate histories loaded on entry without a standalone conversation history page. Three complimentary exchanges per companion are shared across qualifying text completions and first qualifying voice completions. Optional Google Play Billing may extend allotments when catalog items appear. Only adults who declare 18+ may continue; Nova Love does not maintain continuous technical age verification beyond that first attestation. Accepting in-app AI data-sharing notices plus User Terms activates these practices.
Categories align with Data safety declarations:
Across regions expecting enumerated lawful bases (legal bases), Nova Love maps substantive processing clusters to:
Foreground experiences you initiate dictate prompts:
Nova Love includes no feedback page; camera and gallery access arise exclusively from Me avatar editing under the VB scheme. Sessions remain not in the background as ambient surveillance. Revoke scopes through Settings › Apps › Nova Love › Permissions, understanding voice calls stall until scopes return.
Nova Love processes Usage events plus diagnostics encompassing Device ID when users roam between Wi-Fi and cellular data to distinguish authentic companion sessions from scripted noise and stabilize latency dashboards. Partners classified as Analytics / Performance Monitoring may receive Device ID strictly within the enumerations above.
We retain personal data only while companion services, safeguarding, disputes, bookkeeping, or legal obligation require continuity. Chat threads persist until cleared through chat Clear tooling or lawful deletion arrives. Fiscal traces tethered to Google Play Billing may survive inside Google storefront ledgers even after mirrored handset archives dissolve. Ordinary acknowledgements surface within roughly 15 business days unless regulators permit transparent deferrals.
Moonshot-aligned transports use HTTPS; vendor scopes stay contractual; quota counters isolate companion allotments from unrelated commerce lanes; anomaly monitors reference Device ID drift thoughtfully.
Eligible users may pursue access, portability, restriction, or objection anchored to profile identifiers and substantive correspondence.
Individuals may request correction or rectification of inaccurate or incomplete personal data plus personal information, including erroneous Free-message quota counters recording complimentary exchanges remaining independently across ten emotional companions, spoiled Photos captured with Camera or selected through Photos and videos (read flows) when updating profile avatar in Me, or mistaken excerpts of English companion chat transcripts isolated per AI persona covering emotional support, boundary coaching, reassurance, repair guidance, or voice-call dialogue. Write inquiry@xxcilitrading.com documenting discrepancies.
California residents maintain rights stemming from the California Consumer Privacy Act (CCPA), cited alongside CPRA commentary.
Shares adopt a specific definition under California law—sometimes likened to cross-context behavioral advertising when processing exceeds narrowly tailored essentials. Innocuous infrastructure routing ordinarily avoids statutory sale readings.
Transparency: you retain the right to know whether personal data tied to companions may be shared with third parties enumerated here under the California Consumer Privacy Act (CCPA). Submit California right to know mail to inquiry@xxcilitrading.com quoting profile identifiers.
Dual mention of personal data plus personal information is purposeful.
Symmetric coverage welcomes emails quoting Opt-out of sharing or Opt-out of sale. Supplemental controls may emerge inside Me tab surfaces as launches mature.
European patrons escalate supervisory authorities solely after substantive dialogue exhaustion.
Removal scrubs mirrored English companion chat transcripts isolated per AI persona covering emotional support, boundary coaching, reassurance, repair guidance, or voice-call dialogue, buffered voice-call transcripts, Saved tab favorites, gratis tallies, avatar selections—excluding ledgers statutes preserve alongside commerce rails.
Navigate Me > Account settings > Delete account.
Email mailto:inquiry@xxcilitrading.com stating delete account with subject Delete account.
Historical Google Play Billing artefacts remain tied to Google's storefront notwithstanding local dissolution prompts.
We do not sell personal and sensitive user data.
When companion archives traverse borders, Xiangxiang Ci Li Trading Co., Ltd. applies contractual safeguards, audits, and impact reviews preventing orphaned dossiers lacking instructions.
Nova Love targets declared adults 18+; mistakenly supplied juvenile data disappears following reasonable caregiver verification mailed to inquiry@xxcilitrading.com.
AI data-sharing consent record stored after accepting in-app disclosure referencing HTTPS Moonshot-class routing must stay synchronized with Data safety, photos, camera, microphone, and speech recognition rationales enumerated above.
We may update this Privacy Policy intermittently—policy updates and changes to this policy materially touching account rails, companion data, collaborators, commerce, or third parties will refresh the effective date through in-app cues or Play listing updates.
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Encryption and transfers. We use encryption in transit (for example TLS and HTTPS) between the app and our servers and applicable subprocessors where technically supported, together with access controls described in our security practices. This does not mean that every copy of information is encrypted at rest on every device.
European Economic Area and United Kingdom. If you are in the EEA or the United Kingdom, you may exercise rights under the General Data Protection Regulation (GDPR) and the UK GDPR, including access, rectification, erasure, restriction of processing, objection where applicable, data portability where feasible, and withdrawal of consent where we rely on consent. To exercise these rights, contact us at inquiry@xxcilitrading.com with a clear description of your request.
Right to lodge a complaint. You may lodge a complaint with a competent supervisory authority if you believe our processing infringes applicable data protection law, including with an authority in the EU/EEA member state of your habitual residence, place of work, or the place of the alleged infringement.
Policy updates. We may update this Privacy Policy from time to time; when we do, we will publish a revised version with an updated effective date and, where appropriate, provide additional notice through the app or other reasonable channels.
Depending on applicable law, you have the right to request access to the personal data that we collect about you (including, where applicable, the right to know whether we process certain categories of personal data concerning you). To exercise this right, email inquiry@xxcilitrading.com with a clear description of your request and enough information for us to verify your identity and locate the relevant records.
You have the right to request deletion of personal data that we collect about you, subject to lawful exceptions (for example records we must retain for security, audits, disputed transactions, or legal process). Submit your request by emailing inquiry@xxcilitrading.com with subject Deletion Request, or follow the account deletion paths described elsewhere in this policy when you use a registered profile.
Depending on applicable U.S. state laws and similar regimes, disclosures may be characterised as sharing or as sale / selling even when money does not change hands. How to opt out: email inquiry@xxcilitrading.com with subject Opt-out of sharing to opt out of sharing-related disclosures to the extent required by law, Opt-out of sale for sale-related opt-out requests, and Opt-out of targeted advertising when you wish to limit personal data used for cross-context behavioural or targeted ads. Where verification is required, we aim to acknowledge and process qualifying requests within about 15 business days.